1300 MR PHONEWORDS

Mr Phonewords is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

Mr Phonewords is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

FAQs

What is the breakdown of costs to my business and my customer?

For the customer:  
The chart below gives a rough overview of the costs to your customer to use a 13, 1300 or 1800 number.  Please note:  these prices are a guide only as exact charges may vary between different telephone providers.   

 

13 prefix

1300 prefix

1800 prefix

Cost to caller calling from:

 

 

 

Landline

Local call rate

Local call rate

Free of charge

Mobile *

Standard mobile rates apply

Standard mobile rates apply

Standard mobile rates apply

*The fees for mobiles vary between providers, but a typical fee (at July 2014) is approximately 20 cents per minute.

 

For the business owner:  

The business owner is responsible for paying for both the lease of the phoneword and a call fee. 

Call fee:

 

13 prefix

1300 prefix

1800 prefix

Cost to business owner:

 

 

 

Calling from a landline

Free for first 15 mins then pay per minute – based on call duration

Free for first 15 mins then pay per minute – based on call duration

Pay per minute – based on call duration

Calling from a mobile *

Free for first 15 mins then pay per minute – based on call duration

Free for first 15 mins then pay per minute – based on call duration

Pay per minute – based on call duration

 

lease fee:

The cost to lease a phoneword will vary according to the number, the geographical area (i.e national or regional service), your service provider and the duration of the lease. 
Costs can range from $100 (regional) to $3,000 (national) per month.

What is overdialing

Overdialling occurs when a person dials a phoneword that is longer than the standard length of a 1300, 13 or 1800 phone number. 

Here’s an example: 

Most 1300 numbers have a 10-digit primary number. If you dial 1300 MR PHONEWORDS you are actually dialling a 12-digit number (1300 677 466 396 737). Phonewords allow for this by giving a business an extra 2 to 4 numbers. The extra numbers are effectively “ignored” by the phone carrier who reads only the first 6-10 digits pressed hence bringing the phone number back in line with the standard phone number length.

Here is a quick overview of overdialling allowances on phonewords:

 

13 prefix

1300 prefix

1800 prefix

Standard length of word (letters)

6

10

10

Extra letters allowed (overdialling)

4

4

4

Welcome to the home of
MR PHONEWORDS.

MR PHONEWORDS is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

The most successful and savvy businesses around the world are using phonewords to make it easier for their customers to find them and, more importantly, remember them.

Take the following test and see for yourself how effective phonewords are:

Spend exactly five seconds and try to memorise the following number:

1300 896 929

Now spend another five seconds and memorise the following phoneword: 

1300 TWO WAY 

We challenge you to come back in ten minutes and see if you still remember them!

Statistics prove phonewords are far easier to remember than phone numbers. In fact, research shows consumers are up to 14 times more likely to remember a phoneword than a phone number they heard on a radio advertisement. Phonewords are also up to 6 times more effective in print and outdoor advertising.

Successful Australian businesses use phonewords…isn’t it time you did too?