1300 MR PHONEWORDS

Mr Phonewords is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

Mr Phonewords is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

FAQs

If I have an office or call centre based outside Australia, can calls from my Australian clients be directed to these call centres and offices?

Absolutely! Phonewords allows for requests just like these.  

Contact one of our specialists for more information and a pricing schedule.

What is overdialing

Overdialling occurs when a person dials a phoneword that is longer than the standard length of a 1300, 13 or 1800 phone number. 

Here’s an example: 

Most 1300 numbers have a 10-digit primary number. If you dial 1300 MR PHONEWORDS you are actually dialling a 12-digit number (1300 677 466 396 737). Phonewords allow for this by giving a business an extra 2 to 4 numbers. The extra numbers are effectively “ignored” by the phone carrier who reads only the first 6-10 digits pressed hence bringing the phone number back in line with the standard phone number length.

Here is a quick overview of overdialling allowances on phonewords:

 

13 prefix

1300 prefix

1800 prefix

Standard length of word (letters)

6

10

10

Extra letters allowed (overdialling)

4

4

4