FAQs
Can MR PHONEWORDS help organise connection and routing of my number?
Yes. Mr Phonewords can arrange connection and routing of your number. Owing to our economies of scale and close working relationships with providers, we have excellent rates available for connections and routing.
What is overdialing
Overdialling occurs when a person dials a phoneword that is longer than the standard length of a 1300, 13 or 1800 phone number.
Here’s an example:
Most 1300 numbers have a 10-digit primary number. If you dial 1300 MR PHONEWORDS you are actually dialling a 12-digit number (1300 677 466 396 737). Phonewords allow for this by giving a business an extra 2 to 4 numbers. The extra numbers are effectively “ignored” by the phone carrier who reads only the first 6-10 digits pressed hence bringing the phone number back in line with the standard phone number length.
Here is a quick overview of overdialling allowances on phonewords:
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13 prefix
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1300 prefix
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1800 prefix
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Standard length of word (letters)
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6
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10
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10
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Extra letters allowed (overdialling)
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4
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4
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4
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