What is the breakdown of costs to my business and my customer?
For the customer: The chart below gives a rough overview of the costs to your customer to use a 13, 1300 or 1800 number. Please note: these prices are a guide only as exact charges may vary between different telephone providers.
13 prefix
1300 prefix
1800 prefix
Cost to caller calling from:
Landline
Local call rate
Local call rate
Free of charge
Mobile *
Standard mobile rates apply
Standard mobile rates apply
Standard mobile rates apply
*The fees for mobiles vary between providers, but a typical fee (at July 2014) is approximately 20 cents per minute.
For the business owner:
The business owner is responsible for paying for both the lease of the phoneword and a call fee.
Call fee:
13 prefix
1300 prefix
1800 prefix
Cost to business owner:
Calling from a landline
Free for first 15 mins then pay per minute – based on call duration
Free for first 15 mins then pay per minute – based on call duration
Pay per minute – based on call duration
Calling from a mobile *
Free for first 15 mins then pay per minute – based on call duration
Free for first 15 mins then pay per minute – based on call duration
Pay per minute – based on call duration
lease fee:
The cost to lease a phoneword will vary according to the number, the geographical area (i.e national or regional service), your service provider and the duration of the lease. Costs can range from $100 (regional) to $3,000 (national) per month.
Can MR PHONEWORDS help organise connection and routing of my number?
Yes. Mr Phonewords can arrange connection and routing of your number. Owing to our economies of scale and close working relationships with providers, we have excellent rates available for connections and routing.